HELPING TO KEEP YOUR BUSINESS IN BUSINESS

Rapid Service is Allied Packaging’s dedicated service and support team for Rapid Technologies and packaging equipment. Our nationwide Field Service Engineers install, repair, maintain, and optimize equipment to keep operations running efficiently. From preventative maintenance and Rapid Bander system audits to 24/7 emergency support, Rapid Service helps customers maximize uptime, reduce operating costs, and extend equipment life. Customers can also reach Rapid Service directly through its dedicated support line for faster assistance with equipment issues.

SYSTEM
AUDITS

24/7 EMERGENCY
SERVICE

COMPREHENSIVE
SERVICE

CUSTOMIZED
MAINTENANCE

REDUCE
DOWNTIME

PARTNER
FOCUSED

REAL IMPACTS.
PROVEN RESULTS.

SYSTEMS AUDITS — INCLUDED AT NO COST

A key component of our service commitment is the Rapid Bander Systems Audit program, provided to customers at no charge.

Over time, equipment settings can drift, operational adjustments may be made, or components can wear—all of which can negatively impact containment performance, film usage, productivity, and overall cost efficiency.

During each audit, your Field Service Engineer will perform a comprehensive inspection of your system using our detailed evaluation checklist.

COMPREHENSIVE SERVICE FOR ALL YOUR PACKAGING EQUIPMENT

Our support extends far beyond Rapid Bander and Rapid Roper systems.

Allied’s Field Service Engineers can provide maintenance and repair services for virtually all of your packaging equipment, helping simplify service management across your operation.

Whether you need:

  • Occasional repair support
  • Troubleshooting assistance
  • Emergency breakdown service
  • Scheduled preventive maintenance
  • Equipment optimization
  • Operator training
  • Long-term maintenance programs

We have the resources and expertise to support your entire packaging operation.

REDUCE DOWNTIME & RELIEVE THE BURDEN ON YOUR MAINTENANCE TEAM

Packaging equipment issues can disrupt production, create costly downtime, and place additional strain on internal maintenance staff.

By partnering with Allied, you gain access to packaging equipment specialists who understand the unique demands of high-performance packaging environments. Our team can help reduce the burden on your maintenance department while improving equipment reliability and operational uptime.

Customers benefit from:

  • Faster issue resolution
  • Reduced downtime
  • Improved equipment performance
  • Lower overall maintenance costs
  • Increased operational efficiency
  • Access to specialized packaging expertise

24/7 EMERGENCY SERVICE WHEN YOU NEED IT MOST

Production doesn’t stop—and neither do we.

Allied offers responsive 24/7 emergency service support to help keep your operation running when unexpected issues arise. Our goal is to minimize disruption, restore performance quickly, and keep your business moving.

CUSTOMIZED MAINTENANCE PROGRAMS BUILT AROUND YOUR NEEDS

Every operation is different. That’s why we offer flexible service and maintenance programs tailored to your equipment, production demands, and operational goals.

Whether you need periodic support or a fully managed preventive maintenance solution, Allied can develop a service program that fits your requirements and budget.

A SERVICE PARTNER FOCUSED ON PERFORMANCE

At Allied, we believe great service should do more than fix problems—it should improve performance, increase efficiency, and help customers operate with confidence.

From audits and optimization to repairs and preventive maintenance, our Field Service Engineers are committed to helping you get the most from your packaging equipment investment.

INDUSTRY EXPERTISE THAT GOES BEYOND BASIC SERVICE

Our Field Service Engineers are carefully selected based on their extensive experience with packaging equipment and automation systems. Our broad technical expertise allows our team to diagnose issues quickly, identify opportunities for improvement, and provide solutions that keep your equipment operating reliably and efficiently.

FASTER ISSUE RESOLUTION

REDUCE DOWNTIME

IMPROVED EQUIPMENT PERFORMANCE

LOWER OVERALL MAINTENANCE COSTS

INCREASED OPERATIONAL EFFICIENCY

ACCESS TO SPECIALIZED PACKAGING EXPERTISE

RAPID SERVICE FAQs

What is Rapid Service?
Rapid Service is Allied Packaging’s dedicated maintenance team responsible for servicing and supporting the Rapid Technologies product line.
What does Rapid Service cover?
Rapid Service maintains, repairs, and audits Rapid Bander, Rapid Roper Plus, Rapid Vent, and Rapid IQ systems already installed at customer facilities.
What does a Rapid Bander systems audit include, and does it cost anything?
A technician performs a full inspection using a detailed evaluation checklist, checking for equipment drift, wear, or setting changes affecting containment, film usage, or cost. It’s included at no charge.
How do I contact Rapid Service for a repair?
Customers can reach the Rapid Service team directly at 800-982-1722 ext. 700 or by email at service@alliedpackaging.com. This dedicated line is reserved specifically for service issues on Rapid Technologies equipment, separate from Allied’s general office number (602-437-3831), so customers get connected to the right team faster.
Can Rapid Service build a custom maintenance plan?
Yes — programs are tailored to your equipment, production demands, and budget, ranging from periodic support to fully managed preventive maintenance.

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